Classifying prevention and detection actions in product and process development
A feature by Dr. Uwe-Klaus Jarosch, updated October 2025
Warning: From here on, you should read carefully if you are quite familiar with FMEA.
For those who can spell FMEA but otherwise have no idea what it is, thank you for your interest.
Briefly, the basic idea of FMEA for proactive risk reduction:
Our team considered what exactly we wanted to look at and carried out a structural analysis in which the systems, subsystems, assemblies, connections, individual parts, process steps, and causes to be considered were broken down. Then we assigned tasks = functions to these system elements and considered what could go wrong in the fulfillment of these tasks. We call these two steps functional and failure analysis. Both end with us weaving a network between possible failure cases of the various system elements in order to build chains of causes and effects using the team’s knowledge.
We are certain about the functions as targets.
The errors do not have to occur, but they will occur with a certain probability, and the less the development team does to prevent them, the more frequently they will occur.
Murphy: What can happen will happen.
What the development team does is reflected in the actions. We generally know of two types: preventive and detective actions.
If one of these potential errors occurs at one of the upper levels of the structure tree, i.e., if the product does not function as it should or if the process produces something that is not wanted, desired, or needed, then we see an effect of the error chain and consider a symptom, just as sneezing is a symptom of a possible cold or was triggered by another stimulus.
For the external or internal customer, this symptom represents the problem.
For the team of specialists, however, the task is to identify and eliminate the causes of the symptom.
If we want this symptom to stop occurring, we need to understand why it occurred. Only then can we take effective actions.
1) Effective actions identify the root cause of the problem.
2) Effective actions are actions that prevent the root causes from taking effect. These can be preventive actions, e.g., a constructive change, protection against errors in the process, a poka-yoke.
3) However, they can also be detection actions that do not rule out a causal error but detect it with the highest possible certainty when it has occurred and then trigger a response.
4) Or it can be a combination of avoidance and detection, a control loop: Detection provides information about what the product can do and where the process stands, and the avoidance action uses this information to respond appropriately and act as a regulator. Such a control loop then has at least two actions, preferably of equal value, which together keep the cause, or perhaps only the result of the next stage, within the target range.
The term root cause is important for FMEA and requires a common understanding within the team:
If you use the why-why-why chain to search for causes, you can create a never-ending story. And the lack of a stamp becomes the cause of the company’s crash.
This is not conducive to solving a technical or procedural task, as is usually investigated with an FMEA.
When it comes to root causes, three cases can be clearly distinguished:
According to the current FMEA methodology (1) , the preventive action must ALWAYS refer to the potential error at the cause level. No symptom control is permitted.
(1) refer to AIAG/VDA FMEA Manual (2019)
For the detection actions, i.e., measurements, human evaluations, tests (2), the methodology stipulates that the cause and/or result of the next level (focus level) be evaluated alternatively or additionally.
(2) The test is a combination of measurement or evaluation and comparison with a target value limit in order to distinguish between OK and not OK.
This is because not all influences may be known, considered, relevant, understood, or controlled. In such cases, it is not sufficient to consider all the identified causes. In addition, I must consider the result of the next level. In design, this is the required function, including its constraints (3). In the process, it is the product characteristic that is the result after the process step.
(3) These applicable requirements do not describe why I am doing or need something, but they do specify limits, the violation of which is also considered an error.
Several actions may be necessary for both prevention and detection. These actions work together, perhaps at different times, but if one action were missing, the result would be worse.
In today’s method description, an evaluation score is then formed.
The first evaluation number evaluates the effect of all prevention actions and is referred to as occurrence A.
The second evaluation number evaluates the effectiveness of all detection actions and is referred to as detection E.
When developing the FMEA, most actions are still in the planning stage (4). The evaluation of A and E is therefore an “educated guess,” an estimate based on experience.
(4) Otherwise, the FMEA is in progress at a point in time when all decisions have been made and it is advisable to save yourself the work.
There are criteria in the evaluation catalogs for estimating A and E between 1 for “absolutely certain” and 10 for “no effective action available.”
Personal experience and “political” considerations (5) always make this evaluation subjective.
(5) Do I want to look as good as possible, or do I want to realistically depict “worst-case scenarios,” or do I tend to systematically “paint a bleak picture”?
The slip in the process characteristics or the slip in the product characteristics?
Conclusions:
As you can see, the method description provides guidance, but it does not answer all questions by any means.
Some things will remain unclear, as in addition to the description of the action, its evaluation also shows a significant range of variation.
Some things are simply unknown and are only entered and evaluated on the basis of assumptions or hopes.
But with the logic of FMEA, one must conclude that problems always have their cause in the details.
Stay curious.
Uwe Jarosch
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